FAQs

Learn more about our AI literacy courses

Interested in AI literacy and want to find out more? QA supports individuals of all experience levels to gain new skills in generative AI, machine learning and data science. 

Why choose QA for AI literacy courses?

QA is a leading provider of AI skills and training, helping individuals and organizations to understand the basics of AI, and how to apply these skills in the workplace. 

We are a training partner of choice for many leading tech and AI organizations, including Microsoft and AWS. We offer specialist training in Microsoft Copilot, and AWS, helping organizations to onboard new technology and upskill their staff through apprenticeships. 

We have a team of experienced AI training experts, who will lead learners through each courses. We also offer a vast library of online content, helping learners to develop AI skills at their own pace. 

What is AI literacy?

AI literacy refers to an individuals understanding of the fundamentals of AI, and the relevant terminology related to it. 

AI literacy can cover technology, but perhaps more importantly refers to the ethical considerations of AI. For businesses especially, AI literacy can often refer to how AI relates to compliance. Training in AI literacy for compliance will help employees understand how to use AI safely and securely as part of their day job. 

More advanced AI literacy training may go into topics such as prompt engineering on tools such as ChatGPT, as well as the basics of generative AI and AI agents. 

Is AI literacy training mandatory?

The EU AI Act requires businesses using AI to provide mandatory AI literacy training for their workforce. The new regulation was first applied in February 2025, ensuring that AI systems used within the EU are safe, ethical, and trustworthy, fostering innovation while protecting fundamental rights and safety.

AI Literacy training is mandated within many legal and regulatory frameworks. However, rather than seeing this course as adding to mandatory training programs, it’s important to remember that to enable change we need to embark on a learning journey.

Can I learn AI literacy as part of an apprenticeship?

All QA apprenticeships will include an element of training in essential AI skills, including AI literacy.

We also offer apprenticeships dedicated to career paths in AI, starting with our Level 3 Digital and AI support program, and moving up to our Level 6 AI Engineer Apprenticeship

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