Overview
Empower your Business Owners to drive successful outcomes, align priorities, and unleash the full potential of your SAFe® implementation.
The SAFe® Business Owner Micro-credential is a one-day course that teaches executives and decision-makers the essentials of guiding and maintaining a successful SAFe® transformation. This targeted training focuses on the most important responsibilities of the Business Owner, building confidence, alignment, and practical knowledge without requiring prework or annual renewal.
Prerequisites
There are no formal prerequisites for this course, however an understanding of the SAFe® Framework is required
Target Audience
This course is designed for:
- Executives, directors, and senior leaders guiding SAFe® transformations
- Current and aspiring Business Owners at any level of the organization
- Leaders responsible for strategy, funding, and organizational alignment
Learning objectives
By the end of this course, learners will be able to:
- Understand the SAFe business owner’s role in enterprise agility
- Align portfolios and programs with strategic objectives
- Prioritise investment for maximum customer value
- Influence Agile Release Trains (ARTs) to deliver outcomes
- Measure and optimise flow using lean and flow metrics
- Foster strong collaboration with Lean Portfolio and Product Management teams
Course Outline
Module 1: foundational knowledge (elearning)
- Role and responsibilities of the business owner in SAFe
- SAFe portfolio and program alignment
- Key flow metrics and investment prioritisation
- Interactive knowledge checks and selfreflection activities
Module 2: strategic alignment workshop
- Handson exercises mapping strategic objectives to ARTs
- Prioritisation exercise using lean budgeting techniques
- Simulation deploying flow metrics to identify bottlenecks
Module 3: collaborating for value delivery
- Roleplay aligning business owners and Product Management on feature intent
- Case studies illustrating effective ARTstakeholder communication
- Peer feedback and group problemsolving
Module 4: flow optimisation and organisational impact
- Measurement and interpretation of flow metrics
- Rootcause analysis of flow constraints
- Creating an action plan to optimise value flow in your context
Exams and Assessments
Participants earn a SAFe microcredential badge upon completion. There are no formal exams or assessments for this course.
Hands-On Learning
- Business Owner Responsibility Wheel – Gain a practical framework for the five key responsibility areas—engaging with Lean Portfolio Management, aligning priorities and PI planning, realizing business outcomes, sponsoring relentless improvement, and leading by example.
- Focused, One-Day Format – Maximize impact and minimize disruption to executives’ schedules.
- Action-Oriented Learning – Walk away with a clear plan to tackle real challenges and foster deeper alignment across the enterprise.
- Micro-credential Badge – Demonstrate your competence as a SAFe® Business Owner without requiring an annual renewal
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.